Terms of Service

Welcome to Kesame International CO., LIMITED, operating under the domain name https://retaga.com/. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of service (“Terms”). Please read these Terms carefully before using our services.

1. General Terms

By using our website and purchasing products from our online store, you confirm that you are at least 18 years of age, or if under 18, you have received parental or guardian consent to use this website. These Terms apply to all visitors, users, and others who access the website or use the services.

2. Account Creation

To make purchases or access certain features of our website, you may be required to create an account. You agree to provide accurate and complete information when creating an account, and to update it as necessary to ensure it remains accurate. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Product Information and Availability

We make every effort to ensure that the information on our website, including product descriptions, prices, and availability, is accurate. However, we do not guarantee the accuracy of such information and reserve the right to correct any errors or inaccuracies at any time. Products may be subject to availability, and we may discontinue or limit the quantity of products offered at our discretion.

4. Orders and Payment

When you place an order on our website, you agree to pay for the products and shipping charges as indicated at the time of checkout. All payments must be made through the available payment methods. If your payment is not authorized or processed, we may cancel or refuse your order.

5. Shipping and Delivery

We will process and ship your order in accordance with the selected shipping method. Delivery times may vary depending on the destination and carrier. While we aim to fulfill orders in a timely manner, we are not responsible for delays caused by external factors such as shipping carrier delays or customs processing.

6. Returns and Refunds

We offer a return and refund policy in accordance with our guidelines. Please refer to our “Returns & Exchanges” section on the website for more details on how to request a return and the conditions for eligibility. All returned products must be in their original condition, unused, and with tags attached.

7. Intellectual Property

All content on our website, including but not limited to text, images, logos, designs, and product descriptions, is the property of Kesame International CO., LIMITED and is protected by intellectual property laws. You may not reproduce, distribute, or otherwise use any content from our website without prior written permission.

8. Privacy Policy

Your use of our website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our practices.

9. Limitation of Liability

To the fullest extent permitted by law, Kesame International CO., LIMITED will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website, products, or services. Our total liability to you will not exceed the amount paid for the products or services that gave rise to the claim.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Kesame International CO., LIMITED operates. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

11. Changes to the Terms of Service

We reserve the right to update or modify these Terms at any time without prior notice. By continuing to use our website after such changes, you agree to be bound by the updated Terms.

12. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at [email protected].

Thank you for choosing Kesame International CO., LIMITED. We appreciate your business!